Frequently Asked Questions
What Type of Batteries Do You Use?
We use lithium ion cells packaged in a number of different standardized ebike battery housings.
What is the Weight Capacity?
We rate our bikes to 300lbs.
I Broke Something, Now What?
No worries, we have parts and an engineering team that is here to help. We also use a majority standardized components in our designs. This makes them easy to work on at any bike shop.
I Need a Tuneup, Now What?
No problem, bring it to a normal bike shop. So long as there is no issue with the electronics, any bike shop will be able to tune up the brakes, shifting, and do simple tasks like flat tire replacements.